Payment using a bank link (Estonia, Latvia, Lithuania, Finland, Germany, Poland), card payment (Google Pay, Apple Pay, Mastercard, Visa), and cryptocurrency payment (via CoinGate).
FAQ
💳 Payment
Is it possible to pay by bank transfer?
Yes, to do so, please contact us before placing the order by sending the list of desired products along with the delivery information to the email address [email protected].
Is it possible to issue an invoice to a company?
Company information can be entered during checkout, and the order invoice will be automatically sent via email after the order is fulfilled.
To pay for the invoice with bank transfer, please contact us at [email protected] before placing the order.
📦 Delivery
What delivery methods are supported?
Estonia, Latvia, and Lithuania: Unisend, Venipak, Omniva, DPD, and SmartPosti parcel machines.
Finland: SmartPosti parcel machine.
Rest of the Europe: DPD courier.
Is it possible to pick up the goods yourself?
No, all orders are delivered through parcel machines or via a courier.
How long does it take to fulfill the order?
Orders are posted no later than the next working day following the purchase.
Orders will reach their destination within 1-2 working days (Estonia, Latvia, Lithuania) if there are no delays by the delivery provider. Detailed schedules can be found on the respective delivery provider’s website.
How does the free shipping work?
If the shopping cart amount is at least 50€, free delivery will automatically be applied to Unisend and Venipak parcel machines in Estonia, Latvia, and Lithuania.
💭 General
Does Hotta have a physical store?
No, Hotta operates only as an online store.
Which hot sauce is the most extreme?
Bumblefoot’s Bumblef**ked.
Does the gift card amount need to be used all at once?
Yes, the code on the gift card must be applied at the shopping cart or checkout page, and any remaining amount will not be refunded.
🤝 Collaborations
Is collaboration possible?
Yes! We collaborate with various companies, content creators, and restaurants. We review all offers.
Got an idea? Contact us via email at [email protected].
Is there a discount for bulk orders?
Yes, contact us via email at [email protected] before placing an order.
Is there a discount for restaurants?
Yes, we collaborate with many restaurants and offer the possibility of permanent discounts. For more information, contact us via email at [email protected].