{"id":17959,"date":"2023-10-04T12:25:31","date_gmt":"2023-10-04T10:25:31","guid":{"rendered":"https:\/\/hotta.eu\/faq\/"},"modified":"2026-02-21T03:00:06","modified_gmt":"2026-02-21T01:00:06","slug":"faq","status":"publish","type":"page","link":"https:\/\/hotta.eu\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17959\" class=\"elementor elementor-17959 elementor-1727\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f03054 e-flex e-con-boxed e-con e-parent\" data-id=\"3f03054\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-73d1b95 e-con-full e-flex e-con e-child\" data-id=\"73d1b95\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-21030cc e-con-full e-flex e-con e-child\" data-id=\"21030cc\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ade700b elementor-widget elementor-widget-heading\" data-id=\"ade700b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83d\udcb3 Payment<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da5680d elementor-widget elementor-widget-ideapark-accordion\" data-id=\"da5680d\" data-element_type=\"widget\" data-widget_type=\"ideapark-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"c-ip-accordion\">\n\t\t\t<div class=\"c-ip-accordion__wrap\">\n\t\t\t\t<div class=\"c-ip-accordion__list\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Is it possible to pay in cash?<\/div><i class=\"ip-plus c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>No.<\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Is it possible to pay by bank transfer based on an invoice?<\/div><i class=\"ip-plus c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>Yes, to do so, please contact us before placing your order by sending a list of desired products along with delivery information to <a href=\"mailto:info@hotta.eu\">info@hotta.eu<\/a>.<\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Can an invoice be issued for a company?<\/div><i class=\"ip-plus c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>Company information can be entered on the payment page, and after the order is fulfilled, the order invoice along with confirmation will be automatically sent via email.<\/p>\n<p>To pay by invoice, please contact us before placing your order at <a href=\"mailto:info@hotta.eu\">info@hotta.eu<\/a>.<\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7ba84a1 e-con-full e-flex e-con e-child\" data-id=\"7ba84a1\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2061111 elementor-widget elementor-widget-heading\" data-id=\"2061111\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83d\udce6 Delivery<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-794fa24 elementor-widget elementor-widget-ideapark-accordion\" data-id=\"794fa24\" data-element_type=\"widget\" data-widget_type=\"ideapark-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"c-ip-accordion\">\n\t\t\t<div class=\"c-ip-accordion__wrap\">\n\t\t\t\t<div class=\"c-ip-accordion__list\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Is self-pickup available?<\/div><i class=\"ip-plus c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>No.<\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">How long does it take to fulfill an order?<\/div><i class=\"ip-plus c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>Orders are shipped no later than the next business day following the purchase.<\/p>\n<p>Provided there are no delays from the delivery provider, orders will reach their destination within 1-2 business days (Estonia, Latvia, Lithuania). More detailed shipping schedules can be found on the respective delivery provider's website. <\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">How does free shipping work?<\/div><i class=\"ip-plus c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>If the shopping cart total is at least 50\u20ac, free shipping is automatically applied to Unisend and Venipak parcel lockers in Estonia, Latvia, and Lithuania.<\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-72dead2 e-con-full e-flex e-con e-child\" data-id=\"72dead2\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-bb42de7 e-con-full e-flex e-con e-child\" data-id=\"bb42de7\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e72b065 elementor-widget elementor-widget-heading\" data-id=\"e72b065\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83d\udcad General<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1637409 elementor-widget elementor-widget-ideapark-accordion\" data-id=\"1637409\" data-element_type=\"widget\" data-widget_type=\"ideapark-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"c-ip-accordion\">\n\t\t\t<div class=\"c-ip-accordion__wrap\">\n\t\t\t\t<div class=\"c-ip-accordion__list\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Does Hotta have a physical store?<\/div><i class=\"ip-plus c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>No, Hotta operates solely as an online store.<\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">What is the hottest sauce?<\/div><i class=\"ip-plus c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>Bumblefoot\u2019s Bumblef**ked.<\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Does the gift card amount have to be used all at once?<\/div><i class=\"ip-plus c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>Yes, the code on the gift card must be applied in the shopping cart or on the payment page, and any remaining balance is non-refundable.<\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e49e19 e-con-full e-flex e-con e-child\" data-id=\"3e49e19\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4195aed elementor-widget elementor-widget-heading\" data-id=\"4195aed\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\ud83e\udd1d Collaborations<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5972d9 elementor-widget elementor-widget-ideapark-accordion\" data-id=\"b5972d9\" data-element_type=\"widget\" data-widget_type=\"ideapark-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"c-ip-accordion\">\n\t\t\t<div class=\"c-ip-accordion__wrap\">\n\t\t\t\t<div class=\"c-ip-accordion__list\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Are collaborations possible?<\/div><i class=\"ip-plus c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>Yes! We collaborate with various companies, content creators, and restaurants. We review all offers.  <\/p>\n<p><span style=\"color: var(--text-color); font-family: var(--font-text); letter-spacing: 0.02em;\">Have an idea? Contact us via email   <\/span><a style=\"font-family: var(--font-text); letter-spacing: 0.02em;\" href=\"mailto:info@hotta.eu\">info@hotta.eu<\/a><span style=\"color: var(--text-color); font-family: var(--font-text); letter-spacing: 0.02em;\">.<\/span><\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Are discounts available for bulk orders?<\/div><i class=\"ip-plus c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>Yes, please contact us via email at <a href=\"mailto:info@hotta.eu\">info@hotta.eu<\/a> before placing your order.<\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"c-ip-accordion__item\">\n\t\t\t\t\t\t\t<a class=\"c-ip-accordion__link js-accordion-title\" href=\"\" onclick=\"return false;\"><div class=\"c-ip-accordion__header\">Are discounts available for restaurants?<\/div><i class=\"ip-plus c-ip-accordion__arrow\"><\/i><\/a>\t\t\t\t\t\t\t<div class=\"c-ip-accordion__content entry-content\"><p>Yes, we collaborate with several restaurants and offer the possibility of a permanent discount. For more detailed information, please contact us via email at <a href=\"mailto:info@hotta.eu\">info@hotta.eu<\/a>. <\/p>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\ud83d\udcb3 Payment Is it possible to pay in cash? No. Is it possible to pay by bank transfer&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-17959","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Hotta<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hotta.eu\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Hotta\" \/>\n<meta property=\"og:description\" content=\"\ud83d\udcb3 Payment Is it possible to pay in cash? 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